Terms & conditions
1. Who we are
Zyga is an AI sales assistant for small businesses, operated from Paris, France ("Zyga", "we", "us"). These terms govern your access to and use of the Zyga website and application (the "Service"). By creating an account or using the Service, you accept these terms.
2. The Service
Zyga helps you find prospects, write and send outreach, follow up, and manage replies, using your own email and social accounts. The Service is currently offered in beta: features may change, and some capabilities described on the site are marked as coming soon.
3. Your account
You are responsible for your account, for keeping your credentials safe, and for everything sent from your connected accounts through the Service. You must be at least 18 and use the Service on behalf of a business.
4. Acceptable use
- Use the Service only for lawful business communication, in line with the anti-spam and data-protection rules that apply to you (including GDPR and applicable e-privacy rules).
- You review and approve outgoing messages, or explicitly enable automatic sending for routines you trust. Either way, the messages are sent in your name and remain your responsibility.
- Do not use the Service to send unlawful, deceptive or harassing content, or to contact people who have opted out.
- Third-party platforms you connect (such as your email provider or LinkedIn) have their own terms; you are responsible for complying with them.
5. Subscriptions and billing
Paid plans are billed monthly or annually, in advance. Prices are in euros and exclude VAT where applicable. New accounts start with a 7-day free trial; a payment card is required to start the trial. You can change or cancel your plan at any time; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where the law requires otherwise.
6. Your content and data
You keep all rights to the content you provide and to the business data processed on your behalf (prospects, messages, notes). You grant us the limited rights needed to operate the Service for you. How we handle personal data is described in our privacy policy.
7. Availability
We work to keep the Service available and fast, but we do not guarantee uninterrupted operation, especially during the beta. We may suspend the Service for maintenance or to protect its integrity.
8. Liability
To the extent permitted by law, the Service is provided "as is", and our total liability for any claim related to the Service is limited to the amounts you paid us in the twelve months before the event giving rise to the claim. We are not liable for indirect damages, lost profits, or the outcome of your commercial conversations.
9. Termination
You can stop using the Service and delete your account at any time. We may suspend or terminate accounts that breach these terms, with notice where practicable.
10. Changes to these terms
We may update these terms as the Service evolves. If a change is material, we will notify you by email or in the app before it takes effect. Continuing to use the Service after that date means you accept the updated terms.
11. Governing law
These terms are governed by French law. Any dispute that cannot be resolved amicably will be brought before the competent courts of Paris, France.
12. Contact
Questions about these terms: contact@zyga.ai.